HP LaserJet Pro 400 Printer M401 series
HP LaserJet Pro 400 Printer M401 series -
Lock the product
Product introduction
Paper tray
Print
Manage and maintain
Solve problems
Supplies and accessories
Index
HP LaserJet Pro 400 Printer M401 series
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Manage and maintain
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Product security features
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Lock the product
HP LaserJet Pro 400 Printer M401 series -
Lock the product
Lock the product
1.
You can attach a security cable to the slot on
the back of the product.
HP LaserJet Pro 400 Printer M401 series > Lock the product
Product introduction
Product views
Product front view
Product back view
Serial number and model number location
Control panel layout
LCD control panel
Touchscreen control panel
Touchscreen Home screen
Print product reports
Print product reports from an LCD control panel
Print product reports from a touchscreen control panel
Printer sharing disclaimer
Paper tray
Supported paper sizes
Supported paper types
Load the input trays
Load Tray 1
Load Tray 2
Load optional Tray 3
Print
Supported printer drivers (Windows)
Change print-job settings (Windows)
Priority for changing print-job settings
Change the settings for all print jobs until the software program is closed
Change the default settings for all print jobs
Change the product configuration settings
Change print-job settings (Mac OS X)
Priority for changing print-job settings
Change the settings for all print jobs until the software program is closed
Change the default settings for all print jobs
Change the product configuration settings
Print tasks for Windows
Use a printing shortcut (Windows)
Create a printing shortcut (Windows)
Automatically print on both sides with Windows
Manually print on both sides with Windows
Print multiple pages per sheet with Windows
Select the page orientation (Windows)
Select the paper type (Windows)
Print the first or last page on different paper (Windows)
Scale a document to fit page size (Windows)
Create a booklet (Windows)
Print tasks for Mac OS X
Use a printing preset (Mac OS X)
Create a printing preset (Mac OS X)
Automatically print on both sides (Mac OS X)
Manually print on both sides (Mac OS X)
Print multiple pages on one sheet of paper (Mac OS X)
Select the page orientation (Mac OS X)
Select the paper type (Mac OS X)
Print a cover page (Mac OS X)
Scale a document to fit page size (Mac OS X)
Create a booklet (Mac OS X)
Additional print tasks (Windows)
Cancel a print job (Windows)
Select the paper size (Windows)
Select a custom paper size (Windows)
Print watermarks (Windows)
Additional print tasks (Mac OS X)
Cancel a print job (Mac OS X)
Select the paper size (Mac OS X)
Select a custom paper size (Mac OS X)
Print watermarks (Mac OS X)
Create archival-quality prints
Create archival-quality prints (LCD control panel)
Create archival-quality prints (touchscreen control panel)
Use HP ePrint
Set up HP ePrint (LCD control panel)
Set up HP ePrint (touchscreen control panel)
Use AirPrint
Walk-up USB printing
Manage and maintain
Use the HP Reconfiguration Utility to change the product connection
Set up HP Wireless Direct Printing
Use HP Web Services applications
Use HP Web Services applications (LCD control panel)
Use HP Web Services applications (touchscreen control panel)
Configure IP network settings
View or change network settings
Manually configure IPv4 TCP/IP parameters from the control panel
Manually configure IPv4 TCP/IP parameters (LCD control panel)
Manually configure IPv4 TCP/IP parameters (touchscreen control panel)
Rename the product on a network
Link speed and duplex settings
Link speed and duplex settings (LCD control panel)
Link speed and duplex settings (touchscreen control panel)
HP Device Toolbox (Windows)
HP Utility for Mac OS X
Open the HP Utility
HP Utility features
HP Web Jetadmin
Product security features
Lock the product
Set or change the product password
Economy settings
Print with EconoMode
Set the sleep delay
Set the sleep delay (LCD control panel)
Set the sleep delay (touchscreen control panel)
Set the Auto Power Down delay
Set the Auto Power Down delay (LCD control panel)
Set the Auto Power Down delay (touchscreen control panel)
Print when a toner cartridge is at estimated end of life
Enable or disable the At Very Low settings (LCD control panel)
Enable or disable the At Very Low settings (touchscreen control panel)
Store and recycle supplies
Recycle supplies
Toner cartridge storage
Replacement instructions
Change the toner cartridge
Memory
Update the firmware
Manually update the firmware (LCD control panel)
Manually update the firmware (touchscreen control panel)
Set the product to automatically update the firmware (LCD control panel)
Set the product to automatically update the firmware (touchscreen control panel)
Solve problems
Solve problems checklist
Step 1: Make sure that the product is set up correctly
Step 2: Check the cabling or wireless connection
Step 3: Check the control panel for error messages
Step 4: Check the paper
Step 5: Check the software
Step 6: Test print functionality
Step 7: Check the toner cartridge
Step 8: Try sending a print job from a computer
Restore the factory-set defaults
Restore the factory-set defaults (LCD control panel)
Restore the factory-set defaults (touchscreen control panel)
Control panel help system
Interpret control panel messages
Control panel message types
Control panel messages
10.x000 Supply Error
49 Error Turn off then on
50.x Fuser Error Turn off then on
51.XX Error Turn off then on
54.XX Error Turn off then on
55.X Error Turn off then on
57 Fan error Turn off then on
59.X Error Turn off then on
79 Error Turn off then on
79 Service error Turn off then on
Black cartridge low
Black cartridge very low
Cleaning
Device error Press [OK]
Door open
Genuine HP supply installed
Install black cartridge
Invalid driver Press [OK]
Jam in <location>
Jam in Tray <X> Clear jam and then Press [OK]
Load tray 1 <TYPE>, <SIZE>
Load tray 1 PLAIN <SIZE> Cleaning Mode
Load tray <X> Press [OK] for available media
Load tray <X> <TYPE> <SIZE>
Manual duplex Load tray <X> Press [OK]
Manual feed <SIZE>, <TYPE> Press [OK] for available media
Memory is low Press [OK]
Misprint Press [OK]
Print failure, press OK. If error repeats, turn off then on.
Rear door open
Remove shipping material from toner cartridge
Replace black cartridge
Supplies low
Unexpected size in tray <X> Load <size> Press [OK]
Unsupported black cartridge Press [OK] to continue
Used black cartridge is installed Press [OK] to continue
Paper feeds incorrectly or becomes jammed
The product does not pick up paper
The product picks up multiple sheets of paper
Prevent paper jams
Clear jams
Jam locations
Clear a jam in Tray 1
Clear a jam in Tray 2
Clear a jam in optional Tray 3
Clear jams from the output bin
Clear a jam in the duplexer area
Clear a jam in the fuser area
Improve print quality
Check the paper type setting (Windows)
Check the paper type setting (Mac OS X)
Check toner cartridge status
Print the supplies status page (LCD control panel)
Print the supplies status page (touchscreen control panel)
Check the supplies status
Print a cleaning page
Print a cleaning page (LCD control panel)
Print a cleaning page (touchscreen control panel)
Inspect the toner cartridge for damage
Check the paper and printing environment
Use paper that meets HP specifications
Check the product environment
Check print job settings
Check the EconoMode setting
Use the print driver that best meets your printing needs
The product does not print or it prints slowly
The product does not print
The product prints slowly
Solve walk-up USB printing problems
The USB Flash Drive menu does not open when you insert the USB accessory
The file does not print from the USB storage accessory
The file that you want to print is not listed in the USB Flash Drive menu
Solve direct connection problems
Solve wired network problems
Poor physical connection
The computer is using the incorrect IP address for the product
The computer is unable to communicate with the product
The product is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The product is disabled, or other network settings are incorrect
Solve wireless network problems
Wireless connectivity checklist
The product does not print after the wireless configuration completes
The product does not print, and the computer has a third-party firewall installed
The wireless connection does not work after moving the wireless router or product
Cannot connect more computers to the wireless product
The wireless product loses communication when connected to a VPN
The network does not appear in the wireless networks list
The wireless network is not functioning
Perform a wireless network diagnostic test
Reduce interference on a wireless network
Solve product software problems with Windows
A print driver for the product is not visible in the Printer folder
An error message was displayed during the software installation
The product is in Ready mode, but nothing prints
Solve product software problems with Mac OS X
The print driver is not listed in the Print & Fax or Print & Scan list
The product name does not appear in the product list in the Print & Fax or Print & Scan list
The print driver does not automatically set up the selected product in the Print & Fax or Print & Sc
A print job was not sent to the product that you wanted
When connected with a USB cable, the product does not appear in the Print & Fax or Print & Scan list
You are using a generic print driver when using a USB connection
Remove software (Windows)
Remove software (Mac OS X)
Supplies and accessories
Order parts, accessories, and supplies
HP policy on non-HP supplies
HP anticounterfeit Web site
Index
HP LaserJet Pro 400 Printer M401 series
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