Jam locations
Jams can occur in these locations:
1
Output bin
2
Rear door
3
Tray 1
4
Tray 2
5
Optional Tray 3
Loose toner might remain in the product after a jam. This problem typically resolves itself after a few
sheets have been printed.
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HP LaserJet Pro 400 Printer M401 series - Jam locations
HP LaserJet Pro 400 Printer M401 series > Jam locations
- Product introduction
- Paper tray
- Print
- Supported printer drivers (Windows)
- Change print-job settings (Windows)
- Change print-job settings (Mac OS X)
- Print tasks for Windows
- Use a printing shortcut (Windows)
- Create a printing shortcut (Windows)
- Automatically print on both sides with Windows
- Manually print on both sides with Windows
- Print multiple pages per sheet with Windows
- Select the page orientation (Windows)
- Select the paper type (Windows)
- Print the first or last page on different paper (Windows)
- Scale a document to fit page size (Windows)
- Create a booklet (Windows)
- Print tasks for Mac OS X
- Use a printing preset (Mac OS X)
- Create a printing preset (Mac OS X)
- Automatically print on both sides (Mac OS X)
- Manually print on both sides (Mac OS X)
- Print multiple pages on one sheet of paper (Mac OS X)
- Select the page orientation (Mac OS X)
- Select the paper type (Mac OS X)
- Print a cover page (Mac OS X)
- Scale a document to fit page size (Mac OS X)
- Create a booklet (Mac OS X)
- Additional print tasks (Windows)
- Additional print tasks (Mac OS X)
- Create archival-quality prints
- Use HP ePrint
- Use AirPrint
- Walk-up USB printing
- Manage and maintain
- Use the HP Reconfiguration Utility to change the product connection
- Set up HP Wireless Direct Printing
- Use HP Web Services applications
- Configure IP network settings
- HP Device Toolbox (Windows)
- HP Utility for Mac OS X
- HP Web Jetadmin
- Product security features
- Economy settings
- Print when a toner cartridge is at estimated end of life
- Store and recycle supplies
- Replacement instructions
- Memory
- Update the firmware
- Solve problems
- Solve problems checklist
- Step 1: Make sure that the product is set up correctly
- Step 2: Check the cabling or wireless connection
- Step 3: Check the control panel for error messages
- Step 4: Check the paper
- Step 5: Check the software
- Step 6: Test print functionality
- Step 7: Check the toner cartridge
- Step 8: Try sending a print job from a computer
- Restore the factory-set defaults
- Control panel help system
- Interpret control panel messages
- Control panel message types
- Control panel messages
- 10.x000 Supply Error
- 49 Error Turn off then on
- 50.x Fuser Error Turn off then on
- 51.XX Error Turn off then on
- 54.XX Error Turn off then on
- 55.X Error Turn off then on
- 57 Fan error Turn off then on
- 59.X Error Turn off then on
- 79 Error Turn off then on
- 79 Service error Turn off then on
- Black cartridge low
- Black cartridge very low
- Cleaning
- Device error Press [OK]
- Door open
- Genuine HP supply installed
- Install black cartridge
- Invalid driver Press [OK]
- Jam in <location>
- Jam in Tray <X> Clear jam and then Press [OK]
- Load tray 1 <TYPE>, <SIZE>
- Load tray 1 PLAIN <SIZE> Cleaning Mode
- Load tray <X> Press [OK] for available media
- Load tray <X> <TYPE> <SIZE>
- Manual duplex Load tray <X> Press [OK]
- Manual feed <SIZE>, <TYPE> Press [OK] for available media
- Memory is low Press [OK]
- Misprint Press [OK]
- Print failure, press OK. If error repeats, turn off then on.
- Rear door open
- Remove shipping material from toner cartridge
- Replace black cartridge
- Supplies low
- Unexpected size in tray <X> Load <size> Press [OK]
- Unsupported black cartridge Press [OK] to continue
- Used black cartridge is installed Press [OK] to continue
- Paper feeds incorrectly or becomes jammed
- Clear jams
- Improve print quality
- The product does not print or it prints slowly
- Solve walk-up USB printing problems
- Solve direct connection problems
- Solve wired network problems
- Poor physical connection
- The computer is using the incorrect IP address for the product
- The computer is unable to communicate with the product
- The product is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The product is disabled, or other network settings are incorrect
- Solve wireless network problems
- Wireless connectivity checklist
- The product does not print after the wireless configuration completes
- The product does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or product
- Cannot connect more computers to the wireless product
- The wireless product loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Solve product software problems with Windows
- Solve product software problems with Mac OS X
- The print driver is not listed in the Print & Fax or Print & Scan list
- The product name does not appear in the product list in the Print & Fax or Print & Scan list
- The print driver does not automatically set up the selected product in the Print & Fax or Print & Sc
- A print job was not sent to the product that you wanted
- When connected with a USB cable, the product does not appear in the Print & Fax or Print & Scan list
- You are using a generic print driver when using a USB connection
- Remove software (Windows)
- Remove software (Mac OS X)
- Solve problems checklist
- Supplies and accessories
- Index
HP LaserJet Pro 400 Printer M401 series
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