Solve direct connection problems
If you have connected the product directly to a computer, check the cable.
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Verify that the cable is connected to the computer and to the product.
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Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable.
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Verify that the cable is working correctly by connecting it to another product. Replace the cable if
necessary.
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Chapter 5 Solve problems
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