HP LaserJet Pro 400 Printer M401 series - HP anticounterfeit Web site

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HP anticounterfeit Web site

Go to

www.hp.com/go/anticounterfeit

when you install an HP toner cartridge and the control-panel

message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps

to resolve the problem.

Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:

The supplies status page indicates that a non-HP supply is installed.

You are experiencing a high number of problems with the toner cartridge.

The cartridge does not look like it usually does (for example, the packaging differs from

HP packaging).

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Chapter 6 Supplies and accessories

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