HP LaserJet Pro 400 Printer M401 series 帮助

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LASERJET PRO 400

䐙ㄨㇸ≈

M401

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HP LaserJet Pro 400 M401 打印机系列

用户指南

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版权和许可证

© 2014 Copyright Hewlett-Packard
Development Company, L.P.

未经事先书面许可,严禁进行任何形式的复
制、改编或翻译,除非版权法另有规定。

此处包含的信息如有更改,恕不另行通知。

HP 产品及服务的保修仅以随该产品及服务
提供的书面保修声明为准。本文所述任何内
容不应被视为附加保修。对任何技术或编辑
错误或者本文所述内容的遗漏,

HP 不承担任

何责任。

Edition 1, 9/2014

部件号:

CF270-91038

商标声明

Adobe

®

Acrobat

®

PostScript

®

Adobe Systems Incorporated 的商标。

Apple 和 Apple 徽标是 Apple Computer,
Inc. 在美国以及其它国家/地区注册的商标。
iPod 是 Apple Computer, Inc. 的商标。
iPod 只能用于合法复制,或在版权所有者的
授权下复制。请勿盗用音乐作品。

蓝牙是其所有者所拥有的商标,并且经许可
可由

Hewlett-Packard 公司使用。

Java™ 是 Sun Microsystems, Inc. 在美国
的商标。

Microsoft®、Windows®、Windows® XP 和
Windows Vista® 是 Microsoft Corporation
在美国的注册商标。

UNIX

®

The Open Group 的注册商标。

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目录

1 产品简介 ............................................................................................................................ 1

产品视图

................................................................................................................................ 2

产品前视图

.............................................................................................................. 2

产品后视图

.............................................................................................................. 3

序列号和型号的位置

................................................................................................. 3

控制面板布局

........................................................................................................... 4

LCD 控制面板 ........................................................................................... 4
触摸屏控制面板

......................................................................................... 5

触摸屏主屏幕

........................................................................................................... 6

打印产品报告

.......................................................................................................................... 7

通过

LCD 控制面板打印产品报告 ............................................................................... 7

通过触摸屏控制面板打印产品报告

.............................................................................. 8

打印机共享免责声明

................................................................................................................ 8

2 纸盘 ................................................................................................................................. 9

支持的纸张尺寸

..................................................................................................................... 10

支持的纸张类型

..................................................................................................................... 12

在进纸盘中装入纸张

.............................................................................................................. 13

装入纸盘

1 ............................................................................................................ 13

装入纸盘

2 ............................................................................................................ 14

装入可选纸盘

3 ..................................................................................................... 16

3 打印 ............................................................................................................................... 19

支持的打印机驱动程序

(Windows) .......................................................................................... 20

更改打印作业设置

(Windows) ................................................................................................ 21

更改打印作业设置的优先级

...................................................................................... 21

更改所有打印作业的设置,直至软件程序关闭

............................................................ 21

更改所有打印作业的默认设置

.................................................................................. 21

更改产品配置设置

................................................................................................... 22

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更改打印作业设置

(Mac OS X) .............................................................................................. 23

更改打印作业设置的优先级

...................................................................................... 23

更改所有打印作业的设置,直至软件程序关闭

............................................................ 23

更改所有打印作业的默认设置

.................................................................................. 23

更改产品配置设置

................................................................................................... 23

Windows 的打印任务 ............................................................................................................ 24

使用打印快捷方式

(Windows) .................................................................................. 24

创建打印快捷方式

(Windows) .................................................................................. 25

通过

Windows 自动执行双面打印 ........................................................................... 27

通过

Windows 手动执行双面打印 ........................................................................... 28

通过

Windows 在每张纸上打印多个页面 .................................................................. 30

选择页面方向

(Windows) ........................................................................................ 32

选择纸张类型

(Windows) ........................................................................................ 33

在不同纸张上打印第一页或最后一页

(Windows) ........................................................ 34

将文档缩放至适合页面尺寸

(Windows) ..................................................................... 35

创建小册子

(Windows) ........................................................................................... 36

Mac OS X 的打印任务 .......................................................................................................... 39

使用打印预设置

(Mac OS X) .................................................................................. 39

创建打印预设置

(Mac OS X) .................................................................................. 39

自动执行双面打印

(Mac OS X) ............................................................................... 39

手动执行双面打印

(Mac OS X) ............................................................................... 40

在一张纸上打印多页

(Mac OS X) ............................................................................ 41

选择页面方向

(Mac OS X) ...................................................................................... 41

选择纸张类型

(Mac OS X) ...................................................................................... 41

打印封面

(Mac OS X) ............................................................................................ 42

将文档缩放至适合页面尺寸

(Mac OS X) .................................................................. 42

创建小册子

(Mac OS X) ......................................................................................... 42

附加打印任务

(Windows) ....................................................................................................... 43

取消打印作业

(Windows) ........................................................................................ 43

选择纸张尺寸

(Windows) ........................................................................................ 43

选择自定义纸张尺寸

(Windows) .............................................................................. 43

打印水印

(Windows) ............................................................................................... 44

附加打印任务

(Mac OS X) .................................................................................................... 45

取消打印作业

(Mac OS X) ...................................................................................... 45

选择纸张尺寸

(Mac OS X) ...................................................................................... 45

选择自定义纸张尺寸

(Mac OS X) ............................................................................ 45

打印水印

(Mac OS X) ............................................................................................ 45

创建档案质量的打印件

........................................................................................................... 47

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创建档案质量的打印件(

LCD 控制面板) ................................................................. 47

创建档案质量的打印件(触摸屏控制面板)

............................................................... 47

使用

HP ePrint ...................................................................................................................... 48

设置

HP ePrint(LCD 控制面板) ............................................................................ 48

设置

HP ePrint(触摸屏控制面板) .......................................................................... 49

使用

AirPrint ......................................................................................................................... 50

直接

USB 打印 ..................................................................................................................... 51

4 管理和维护 ....................................................................................................................... 53

使用

HP Reconfiguration Utility 来更改产品连接 ....................................................................... 54

设置

HP 无线直接打印 .......................................................................................................... 55

使用

HP Web 服务应用程序 .................................................................................................. 56

使用

HP Web 服务应用程序(LCD 控制面板) ........................................................ 56

使用

HP Web 服务应用程序(触摸屏控制面板) ...................................................... 56

配置

IP 网络设置 .................................................................................................................. 57

查看或更改网络设置

............................................................................................... 57

从控制面板手动配置

IPv4 TCP/IP 参数 .................................................................... 57

手动配置

IPv4 TCP/IP 参数(LCD 控制面板) ........................................... 57

手动配置

IPv4 TCP/IP 参数(触摸屏控制面板) ........................................ 57

在网络上给产品重命名

............................................................................................ 58

链路速度和双工设置

............................................................................................... 59

链路速度和双工设置(

LCD 控制面板) ...................................................... 59

链路速度和双工设置(触摸屏控制面板)

................................................... 59

HP 设备工具箱 (Windows) ..................................................................................................... 61
HP Utility (Mac OS X) ........................................................................................................... 62

打开

HP Utility ........................................................................................................ 62

HP Utility 功能 ........................................................................................................ 62

HP Web Jetadmin .................................................................................................................. 63
产品安全功能

........................................................................................................................ 64

锁定产品

................................................................................................................ 64

设置或更改产品密码

............................................................................................... 64

节约设置

.............................................................................................................................. 65

使用经济模式进行打印

............................................................................................ 65

设置休眠延迟

......................................................................................................... 65

设置休眠延迟(

LCD 控制面板) ............................................................... 65

设置休眠延迟(触摸屏控制面板)

............................................................. 66

设置自动关机延迟

................................................................................................... 66

设置自动关机延迟(

LCD 控制面板) ......................................................... 66

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设置自动关机延迟(触摸屏控制面板)

...................................................... 67

在打印碳粉盒达到估计使用寿命时打印

.................................................................................... 68

启用或禁用“严重不足时”设置(

LCD 控制面板) .................................................... 68

启用或禁用“严重不足时”设置(触摸屏控制面板)

.................................................. 68

存放和回收耗材

..................................................................................................................... 70

回收利用耗材

......................................................................................................... 70

碳粉盒存放

............................................................................................................ 70

更换说明

.............................................................................................................................. 71

更换碳粉盒

............................................................................................................ 71

内存

..................................................................................................................................... 73

更新固件

.............................................................................................................................. 74

手动更新固件(

LCD 控制面板) .............................................................................. 74

手动更新固件(触摸屏控制面板)

............................................................................ 74

将产品设置为自动更新固件(

LCD 控制面板) ........................................................... 74

将产品设置为自动更新固件(触摸屏控制面板)

........................................................ 75

5 解决问题 .......................................................................................................................... 77

解决问题检查清单

................................................................................................................. 78

步骤

1:确保正确设置了产品 .................................................................................. 78

步骤

2:检查电缆连接情况或无线连接 ..................................................................... 78

步骤

3:检查控制面板是否有错误消息。 .................................................................. 79

步骤

4:检查纸张 .................................................................................................. 79

步骤

5:检查软件 .................................................................................................. 79

步骤

6:测试打印功能 ............................................................................................ 79

步骤

7:检查碳粉盒 ............................................................................................... 79

步骤

8:尝试从计算机发送打印作业 ........................................................................ 79

恢复工厂默认设置

................................................................................................................. 80

恢复工厂默认设置(

LCD 控制面板) ........................................................................ 80

恢复工厂默认设置(触摸屏控制面板)

..................................................................... 80

控制面板帮助系统

................................................................................................................. 81

解释控制面板消息

................................................................................................................. 82

控制面板消息类型

................................................................................................... 82

控制面板信息

......................................................................................................... 82

<位置> 卡纸 ........................................................................................... 82
10.x000 耗材错误 .................................................................................. 82
49 错误 关闭然后打开 ............................................................................ 82
50.x 定影器错误 关闭然后打开 ................................................................ 83
51.XX 错误 关闭然后打开 ........................................................................ 83

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54.XX 错误 关闭然后打开 ........................................................................ 83
55.X 错误 关闭然后打开 .......................................................................... 84
57 风扇错误 关闭然后打开 ...................................................................... 84
59.X 错误 关闭然后打开 .......................................................................... 84
79 错误 关闭然后打开 ............................................................................ 84
79 服务错误 关闭然后打开 ...................................................................... 85
Rear door open(后挡盖打开) ................................................................ 85
安装黑色碳粉盒

....................................................................................... 85

安装了旧的黑色碳粉盒 按

[OK] 继续 ........................................................ 85

安装了原装

HP 耗材 ................................................................................ 85

不支持的黑色碳粉盒 按

[OK] 继续 ........................................................... 86

从碳粉盒上取下装运材料

.......................................................................... 86

错误打印 按

[OK] ................................................................................... 86

打印故障,请按

OK。如果错误重复出现,请关闭产品然后再打开。 ............ 86

挡盖打开

................................................................................................. 87

更换黑色碳粉盒

....................................................................................... 87

耗材不足

................................................................................................. 87

黑色碳粉盒碳粉不足

................................................................................ 87

黑色碳粉盒碳粉严重不足

.......................................................................... 87

内存不足 按

[OK] ................................................................................... 88

驱动程序无效 按

[OK] ............................................................................. 88

设备错误 按

[OK] ................................................................................... 88

手动进纸

<类型>,<尺寸> 按 [OK] 使用可用介质 .................................... 88

手动双面打印 装入纸盘

<X> 按 [OK] ....................................................... 89

正在清洁

................................................................................................. 89

纸盘

<X> 中的纸张尺寸与预期不同 装入 [尺寸] 按 [OK] ........................... 89

纸盘

<X> 中卡纸 清除卡纸,然后按 [OK] ................................................ 89

装入纸盘

<X> 按 [OK] 使用可用介质 ....................................................... 89

装入纸盘

<X> <类型> <尺寸> ................................................................. 90

装入纸盘

1 <类型>,<尺寸> ................................................................... 90

装入纸盘

1 普通纸 <尺寸> 清洁模式 ....................................................... 90

进纸不正确或卡纸

................................................................................................................. 91

产品不拾纸

............................................................................................................ 91

产品一次拾起多张纸

............................................................................................... 91

防止卡纸

................................................................................................................ 91

清除卡纸

.............................................................................................................................. 92

卡纸位置

................................................................................................................ 92

清除纸盘

1 中的卡纸 ............................................................................................. 92

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清除纸盘

2 中的卡纸 ............................................................................................. 94

清除可选纸盘

3 中的卡纸 ....................................................................................... 96

从出纸槽清除卡纸

................................................................................................... 97

清除双面打印器区域中的卡纸

.................................................................................. 97

清除热凝器区域中的卡纸

......................................................................................... 98

改善打印质量

...................................................................................................................... 100

检查纸张类型设置

(Windows) ................................................................................ 100

检查纸张类型设置

(Mac OS X) ............................................................................. 100

检查碳粉盒状态

.................................................................................................... 101

打印耗材状态页(

LCD 控制面板) .......................................................... 101

打印耗材状态页(触摸屏控制面板)

........................................................ 101

检查耗材状态

........................................................................................ 101

打印清洁页

.......................................................................................................... 102

打印清洁页(

LCD 控制面板) ................................................................. 102

打印清洁页(触摸屏控制面板)

.............................................................. 102

检查碳粉盒是否损坏

............................................................................................. 102

检查纸张和打印环境

............................................................................................. 103

使用符合

HP 规格的纸张 ....................................................................... 103

检查产品所处的环境

.............................................................................. 104

检查打印作业设置

................................................................................................. 104

检查经济模式设置

.................................................................................. 104

使用最能满足您的打印需求的打印驱动程序

............................................................. 104

产品不打印或打印缓慢

......................................................................................................... 106

产品不打印

.......................................................................................................... 106

产品打印缓慢

....................................................................................................... 106

解决直接

USB 打印问题 ...................................................................................................... 107

插入

USB 附件时,“USB 闪存驱动器”菜单不打开 ............................................... 107

文件未从

USB 存储附件中打印输出 ....................................................................... 107

USB 闪存驱动器”菜单中未列出要打印的文件 ....................................................... 108

解决直接连接问题

............................................................................................................... 109

解决有线网络问题

............................................................................................................... 110

物理连接不良

....................................................................................................... 110

计算机使用的本产品

IP 地址不正确 ....................................................................... 110

计算机不能与产品通信

.......................................................................................... 111

产品使用的链路和双工设置不适合网络

................................................................... 111

新软件程序可能引起兼容性问题。

.......................................................................... 111

计算机或工作站可能设置不正确。

.......................................................................... 111

产品被禁用或其它网络设置不正确

.......................................................................... 111

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解决无线网络问题

............................................................................................................... 112

无线连接检查清单

................................................................................................. 112

完成无线配置后产品不打印

.................................................................................... 112

产品不打印且计算机安装了第三方防火墙

................................................................ 113

移动无线路由器或产品后无线连接不起作用

............................................................. 113

无法将多台计算机连接至无线产品

.......................................................................... 113

无线产品在连接至

VPN 时断开通信 ....................................................................... 113

网络未显示在无线网络列表中

................................................................................ 113

无线网络未运行

.................................................................................................... 113

执行无线网络诊断测试

.......................................................................................... 114

减少无线网络干扰

................................................................................................. 114

解决产品软件问题

(Windows) .............................................................................................. 115

在“打印机”文件夹中看不到产品的打印驱动程序

................................................... 115

安装软件过程中显示了一条错误消息

....................................................................... 115

产品处于“就绪”模式,但不执行任何打印作业

...................................................... 115

解决产品软件问题

(Mac OS X) ............................................................................................ 117

“打印与传真”或“打印与扫描”列表中未列出打印驱动程序

..................................... 117

“打印与传真”或“打印与扫描”列表的产品列表中不显示产品名称

........................... 117

打印驱动程序不自动设置在“打印与传真”或“打印与扫描”列表中选择的产品

......... 117

打印作业未发送至所需的产品

................................................................................ 117

使用

USB 电缆连接时,在选择驱动程序之后,“打印与传真”或“打印与扫描”列表

中不显示该产品。

................................................................................................. 118

使用

USB 连接时您使用了通用打印驱动程序 .......................................................... 118

删除软件

(Windows) ........................................................................................................... 119

删除软件

(Mac OS X) ......................................................................................................... 120

6 耗材和附件 ..................................................................................................................... 121

订购部件、附件和耗材

......................................................................................................... 122

HP 对非 HP 耗材的政策 ....................................................................................................... 122
HP 防伪网站 ....................................................................................................................... 122

索引

.................................................................................................................................. 123

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